Terms & Conditions

1. Service Agreement

By engaging PrishaNetwork Concept for network installation, switch & router configuration, firewall deployment, server rack management, Wi-Fi deployment, or technical support, the client agrees to the terms outlined herein and in individual project Statements of Work (SOW).

2. Hardware & Cabling Warranties

All structured cabling installations performed by PrishaNetwork Concept come with our workmanship guarantee. Hardware components (including routers, switches, firewalls, and access points) are covered by the respective Original Equipment Manufacturer (OEM) warranties (e.g., Cisco, MikroTik, Ubiquiti).

3. Service Level Agreements (SLA) & AMC

Clients enrolled in our 24/7 Technical Support and Annual Maintenance Contracts receive guaranteed response times based on incident severity. Priority dispatch is provided for core network and gateway failures.

4. Governing Jurisdiction

These terms and any disputes arising from services rendered shall be governed under the jurisdiction of the courts located in Dhule, Maharashtra, India.